Looking for the Position of Technical Support Executive. Please find the included job description and let me know your level of comfort and availability along with the following details. • Updated Resume (word-format) . • Current Salary • Availability Location: Jaipur Position:- Technical Support Executive CTC:- 1.8 to 2.5 Lakh/PA. Education & Experience:- 3 years Degree or Diploma in Hardware ,networking/ Troubleshooting. Company name:- confidential Key Responsibilities:- • Sound knowledge of Computers and Laptops • Sound knowledge of operating systems – XP, Vista, Windows 7 • Sound knowledge of computer hardware components – CPU, Motherboard, RAM, HDD, Modem • Good working knowledge of the Internet • Advance troubleshooting skills for Atleast one of the following: Computer Desktop, including Internal Hardware Computer Laptop, including Internal Hardware • One of the Operating systems from the following: XP, Vista, Windows 7. Job description:- • Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customer’s query. • Deliver Technical Support to Netgear customers over remote troubleshooting and chat support. • This can be related to any computer/peripherals/networking related issues. • They will also be responsible for handling customers’ post registration technical queries, providing post-sale customer service. • Help in achieving SLA’s specially AHT and FCR • Communicate Quality standards and maintain customer satisfaction Index. • Mentor and train the agents on latest issues • Should come up with new troubleshooting techniques. If you are comfortable with the skills and interested for the position then send me your resume on email id:-Preetiupadhyaya876@gmail Kind Regards; Sr HR executive (Preeti Upadhyaya) 72/32-A,Patel marg,mansarovar,jaipur-3020200 Phone:: 0-9269915168 Mail: preetiupadhyaya876@gmail Website: a-hr Skype: preeti.upadhyaya251986 Company profile on Linkedin:lnkd.in/bvFqTP Please consider the environment before printing this mail. Finally, we may not have the answer for every problem in this world, but yes we’ll find it – Count on us
Posted on: Mon, 29 Jul 2013 06:33:10 +0000
Trending Topics
Recently Viewed Topics
© 2015