Mega Drive Hurry Up!!! Friday 2pmto7pm. CSR/ Senior Csr(voice) by GE Capital RF in Hyderabad / Secunderabad Experience: 0 to 5 yrs. Voice Process Excellent communication skills is a mandatory. Receiving calls from customers based out of US. -Solving queries and concerns on the call. - Arranging for any service required by the Customer. - Provide Customer with product and service information. - Up sell Products and Services. - Follow-up on customer inquires and resolve. - Recognize, document and alert the supervisor of trends in customer calls. - Recommend process improvements. Job Specification: - Should be Customer Centric. - Excellent English (Verbal) Communication Skills. - Working knowledge of Computers. - Professional Phone etiquettes and ability to work with a Team. - Should be willing to work in night shift. - Should be open to change. -Btech with 1 year experince in international Bpo call center. - Minimum of 18 years of age. Educational Requirements: Should be minimum 10+2 or a Graduate B.Tech and MCA graduates are not eligible Excellent communication skills is a mandate. SPOT OFFERS!!! Desired candidates: Freshers/ Experience Immediate Joinees. Contact Person: Dora / Rozina E-mail- RozinaHasan.Bhaidani@ge Address: I-Labs Builting Near Hitech City, Madhapur. Opposite Inorbit Mall. Hyderabad Please make sure you carry a valid ID proof to be allowed entrance into the premises.
Posted on: Fri, 16 Aug 2013 08:45:03 +0000
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