My Educational Segment for the BNI Founders focuses on the 1st Secret of Raving Fans: creating a vision of perfection centered on the customers experience.... Sooooo.... What does a perfect Customer Service Experience feel or look like to you? What is an example of really great service you have personally received? How did it make you feel? Where you happy to share your experience w/ friends? What is an example of really poor service that you received? (and please dont name Real Company names - be creative & make one up. lol) ... and did you want to share that negative experience with others?
Posted on: Wed, 23 Apr 2014 12:15:25 +0000
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