On our ships it seems to be the law that if some people find anything wrong at all they expect the world in return. For the simplest thing a tiny minority of guests want the world. An apology from the captain, dinner at Nick and Noras Steakhouse, and free massage and the ship moved to the left However, these sorts of complaints are in the minority. Most of the complaints we receive are indeed valid and the brilliant and dedicated crew will do whatever they can to rectify the issue and have the guests smiling once more. However, as I have seen in my career we do occasionally get the sort of people who have been effortlessly complaining with every other breath since they could send their mother’s breast milk back for not being warm enough. But after careful consideration and discussion with colleagues I have decided to refund her the $30 for the internet time she was looking up Chinese names because she felt we had the Wong answer. My hope is that when she sees this on her sail and sign bill along with her gold trophy that she will take a breath and come back to Carnival for another brilliant vacation. $30 wont break the bank…………..but……………well………………….I feel …………..never mind Off for the second show now and then a walk around the ship to chat with our very happy and content guests cheers
Posted on: Mon, 26 May 2014 06:41:25 +0000