Our Customers Appreciate The Shamrock Difference! In November last year Mike Drewry went to the home of Lesley and Eddie Allizadeh to clean their carpet. He did such an amazing job that Leslie submitted a rave review of his performance. That in itself is a nice thing. But what makes it rare is that Lesley still had the review and showed it to Josh when he cleaned her carpet last month. Doing a great job for a customer is a matter of having a good work ethic, knowledge of your profession, training, experience and the drive to strive for excellence. But loving what you do and genuinely wanting to help people are the ingredients to being exceptional at what you do. That’s how Mike rolls every day that he dons the Shamrock uniform. We’re proud to have Mike represent Shamrock Cleaning & Restoration. If you are looking for a carpet cleaner in Upland, Claremont, Rancho Cucamonga or the surrounding area look no further than Shamrock Cleaning And Restoration. We go the extra mile for you! CLIENT SURVEY NAME: LESLEY AND EDDIE ALLIZADEH OCCUPATION: SALES / TEACHER HOW MANY TIMES HAVE YOU USED OUR SERVICE? 1 THAT IS YOUR OVERALL FEELING ABOUT OUR COMPANY? Amazing!! Amazing work & amazing customer service!! DESCRIBE IN DETAIL A SPECIFIC EXPERIENCE WITH US THAT YOU WERE HAPPY WITH: Mike from Shamrock arrived to clean our carpets. I could immediately tell that Mike really enjoyed his job and that he was passionate about it. Mike was friendly and relatable. Best of all, he was very knowledgeable about carpet cleaning. Every question that I had was answered completely, he even showed me various examples of what he meant. DESCRIBE THE ONE OR TWO BENEFITS THAT YOU HAVE GOTTEN FROM US THAT YOU VALUE THE MOST. EXPLAIN SPECIFICALLY WHAT YOU HAVE GOTTEN FROM THEM. I felt that I could really trust Mike. He didn’t try to sell me a bunch of “extras”, but he did explain other services that he could offer. As a consumer, I find that I am often skeptical about some people who offer services. But Mike was very different. He took extra time to show me and to teach me the best way to care for my carpets. I will definitely use Mike again in the near future and I plan on offering referrals to all my friends and family. THANK YOU VERY MUCH. WE REALLY APPRECIATE YOUR HONEST ANSWERS. * I do NOT mind if you use my name in any of your promotional material(s) Date: 11/12/2013 Benefits: - Great advice & knowledge from Mike - Free spot cleaner :) - Took his time to take care of all of the little things: covering the corners, showing me spots/items that could harm carpets, turned off all lights upstairs. - Very friendly. - Offered to help me fix my vacuum :) - Brought in booties for me And my daughter :) - Smiled/Friendly :) - Did my small rugs :) Just too many benefits to count!! shamrockrestore/our-customers-appreciate-the-shamrock-difference/
Posted on: Fri, 09 May 2014 16:23:29 +0000
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