PSE&G Prepares for More Heavy Rain, Possible Flooding PSE&G is closely monitoring the rain storm expected to hit New Jersey today into Friday. The storm could bring heavy rain, strong winds and lightning in portions of PSE&G’s service territory, as well as the possibility of localized flooding. In anticipation of the heavy rain, PSE&G is ensuring that all available personnel are ready to respond should there be outages associated with the storm. To prepare for possible flooding, PSE&G has inspected its substations. To report a power outage or downed wire, call 1-800-436-PSEG. Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at pseg. General outage activity throughout our service territory is available online at pseg/outagecenter and updates are posted on pseg during severe weather. Customers can also follow us on Twitter @psegdelivers to monitor restoration progress. Twitter should not be used to report outages. This storm does have the potential to interrupt service, and customers should prepare for the possibility of outages. PSE&G offers the following tips: DOWNED POWER LINE SAFETY Downed wires may appear dead but should always be considered "live." STAY AWAY FROM ALL DOWNED LINES. Do not approach or drive over a downed line and do not touch anything that it might be in contact with. Parents are urged to check for downed wires in areas where their children might play and to remind the children to stay far away from any wires. If a wire falls on a vehicle, passengers should stay in the vehicle until help arrives. To report a downed wire, call 1-800-436-PSEG and tell PSE&G the nearest cross street. CUSTOMERS WITH LIFE-SUSTAINING EQUIPMENT Individuals who rely on electricity to operate life-sustaining electronic equipment, such as a respirator or dialysis machine, should pre-register with PSE&G to receive priority attention in the event of an outage. To request the service, call PSE&G at 1-800-436-PSEG. They should also inform their rescue squads and fire departments of their needs, in case of emergency. Even though customers with life-sustaining equipment who have registered with PSE&G will receive priority attention during outages, they should also have emergency back-up equipment on hand, since immediate restoration cannot be guaranteed. BEFORE THE STORM Log in to My Account and make sure your contact information is up to date. This makes it easier for our system to recognize you when you call. You can also opt in for MyAlerts to allow PSE&G to send you text and email messages about outages that may affect you. Charge your cell phones and other mobile devices. Bookmark our website and add the Customer Service phone number to your contacts. Make sure you have your account number in a secure place that can be easily accessed. IF YOU LOSE POWER First check your neighborhood. If you are the only one without power, check your fuse box for tripped circuit breakers or blown fuses. If that’s not the problem, look outside at the wire between your house and the utility pole. If it is down, report it immediately to PSE&G. It is important to always report outages to PSE&G. Don’t assume someone else has reported it. It is easy to report your outage via the self-service line at 1-800-436-PSEG or through My Account. GENERAL TIPS Mother Nature can be unpredictable. It’s wise to have an emergency kit on hand year round. Here are some things to include: • A battery powered radio. • A corded telephone. (Cordless phones will not work if the power is out.) • Flashlights and extra fresh batteries. • A first-aid kit. • Bottled water and an adequate supply of non-perishable food. • A non-electric can opener. • Matches and candles with holders. • Extra blankets and sleeping bags. • A list of emergency phone numbers, including PSE&G’s Customer Service line: 1-800-436-PSEG. Call this number to report power outages or downed wires.
Posted on: Thu, 13 Jun 2013 20:30:43 +0000
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