Prudential Real Estate Ranked Highest for Customer Satisfaction Prudential Indiana Realty Group Companies announced that the Prudential Real Estate affiliate network ranked highest for customer satisfaction in three of the four segments included in J.D. Power and Associates’ annual Home Buyer/Seller Satisfaction Study. The network scored highest in the following categories: Repeat Home Buyer First-Time Home Buyer First-Time Home Seller In addition, the Prudential Real Estate affiliate network ranked third in the Repeat Home Seller segment. The sixth annual study measures customer satisfaction among the nation’s largest real estate brokerage companies. Overall satisfaction is gauged across four factors of the home-buying experience: agent/salesperson, real estate office, closing process, and variety of additional services. Seller satisfaction is evaluated through the same four factors plus marketing. Among repeat home buyers, Prudential Real Estate scored 829 on a 1,000-point scale, performing particularly well in agent/sales person, variety of additional services and closing process. The network tallied 811 points among first-time home buyers, showing strength in all factors. Prudential Real Estate scored 809 points in the First-Time Home-Seller segment, drawing strong marks for marketing and closing process. This represents the third time in six years Prudential Real Estate ranked highest in seller satisfaction including recognition in 2008 and 2010. I am proud to play a part in this recognition, and hope that you know that when you go with Prudential, you’re going with the best in customer satisfaction.
Posted on: Wed, 21 Aug 2013 17:23:24 +0000
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