Rather than respond individually to a number of disappointed people in regards to long queues at the Winter Feast, well post this instead. Firstly, we apologise to the pre-sale tickets holders, who waited patiently in line for too long, we are committed to ensuring this wont happen again. We will go back to the drawing board and re-think some of the site management planning, capacity, signage, ticketing, staffing, safety etc. Once again we have been overwhelmed by the response to Dark Mofo and in particular the Winter Feast. After 12 months of planning, we had hoped that our estimation for how the site would deal with crowds was a little better than it was. However, we were unprepared. Over 80% of the pre-sale tickets were sold in the last few days, the good weather and the buzz around Hobart all contributed to us underestimating crowd numbers and behaviour. This festival is now clearly an important event for Tasmanians, and in order to ensure its long term sustainability and survival, we will now start planning with a much greater understanding of the scale of the task. Please accept our apologies, we are only 2 years old, and this event is now far beyond our wildest expectations in regards to its success. For those that want a refund, that didnt make it in, please email us at [email protected]. Please also remember that this is a heavily subsided non-profit making exercise, and costs far exceed income. We need the support to continue, so if you choose to let it go, it would be highly appreciated, and obviously assist us start preparations for 2015. Thank you all for your amazing and thoughtful manner and behaviour throughout the festival, the goodwill throughout the event has been widely applauded. Thank you, Leigh Carmichael Creative Director Dark Mofo Onwards to 2015.
Posted on: Sun, 22 Jun 2014 05:11:58 +0000
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