Solutions DAta Analyst, ST James Job Summary: Works with Solutions Architects to gather data required to model perspective business. Requires the ability to organize data and work with multiple resources to gather required data, while managing diverse relationships with a team environment. Duties and Responsibilities: •May perform one or more of the following: •Develops and manages strategic plans for multiple client needs and ensures the effective use and application of departmental staff and resources •Exercises working supervision over subordinate/project staff supporting applicable program/solution •Directs the development and implementation of comprehensive strategies focusing on one or more specialized disciplines to meet client needs •Analyzes client requirements/standards to develop and implement high level, client-focused solutions •Oversees implementation of applicable solution to ensure client needs are met in a timely manner consistent with specified budget •Interfaces with upper management to understand and provide solutions consistent with business needs •Interfaces with client management to evaluate level of service being provided and resolves issues as appropriate •Ensures that vendor contracts/services are adhered to and identifies/addresses issues as needed •Develops and monitors the status of solution/program schedules and tracks all funds associated with the contract, program, project, e.g., direct labor, subcontractors, and temporary labor as appropriate •Acts as subject matter expert and may assist functional management in the performance of special assignments and projects in support of strategic planning efforts •Ensures applicable service/operating procedures and practices are in compliance with industry standards and relevant regulations/laws •All other duties as assigned. Ideal candidate should possess the following: •Associate degree in Business/IT •Minimum 1 year Call center supervisory experience within an outsourcing environment •Clerical experience and proficient in using the PC •Strong Excel skills and proficient in other MS office software •Strong attention to details skills Subject: Solutions Data Analyst NO LATER THAN on July 31, 2013 Please note that only short listed candidates will be contacted and interviewed caribbeanjobs/Solutions-Data-Analyst-Job-43276.aspx
Posted on: Mon, 08 Jul 2013 19:29:08 +0000
Trending Topics
Recently Viewed Topics
© 2015