Step into someones elses shoes and build a better workplace. Empathy, the willingness and ability to step into someone elses shoes and acknowledge their view, while also being aware of their feelings and understanding their needs, is crucial to your success in the workplace. Empathy is one of the key characteristics that underpin a cohesive team. It not only creates a more caring and supportive work environment, it also determines whether you have a group of individuals working together for their own purpose, or a team working collaboratively for a joint goal. Furthermore, empathy also allows us to defuse escalating situations like workplace conflict or irate customers quickly, productively and compassionately so its a critical characteristic to have. by Paul Lyons sco.lt/9MeARV
Posted on: Sat, 30 Aug 2014 19:27:02 +0000
Trending Topics
Recently Viewed Topics
© 2015