** TECHNICAL WRITER I - SERVICE DOCUMENTATION ** Company: Pride Mobility Products Corp Location: Exeter PA Type: Full Time Position: 7220830131 Posted: 08/30/2013 ________________________________________ POSITION OVERVIEW: To produce accurate and timely documentation that will assist Technical Service and providers with the ordering of replacement parts and the troubleshooting of Pride products. RESPONSIBILITIES: ▪ Perform document content research and multi-task with Technical Illustrators, Engineers, Product Management and Technical Service ▪ Compile and maintain electronic and mechanical information for use in Illustrated Parts Breakdowns (IPB’s), trouble-shooting guides, and any other document that is necessary for the technical and operational support of our products and component parts ▪ Participate in Bills of Material (BOM’s) verification breakdowns ▪ Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management ▪ Attend the Annual C-TPAT Security Training ▪ Focus on continuous improvement, and consistently demonstrate good business judgment ▪ Work effectively with all Pride departments to exceed internal and external expectations ▪ Pride retains the discretion to modify duties and/or assign other duties as necessary. QUALIFICATIONS: ▪ Must be a team player, professional, detail-oriented, and honest Must have the ability to: ▪ Multi-task, problem-solve, and prioritize in a fast-paced working environment ▪ Use hand tools and standard power tools ▪ Read and comprehend work instructions and Bills of Material (BOM’s) ▪ Identify mechanical and electrical parts, and hardware ▪ Use a digital camera Must have: ▪ Intermediate working knowledge of Microsoft Office Word and Excel ▪ Excellent web navigation skills ▪ Excellent verbal and written communication skills ▪ Basic mathematical skills ▪ Excellent organizational skills PREFERRED SKILLS ▪ Working knowledge of Adobe Desktop Publishing Software preferred REQUIRED EXPERIENCE ▪ At least 1 year of experience in a technical writing or technical service environment PREFERRED EXPERIENCE ▪ Electronic, electrical or mechanical specialty experience preferred REQUIRED EDUCATION ▪ High School Diploma or GED DETAILS ▪ This job description is not intended to be all-inclusive https://trak.baiworks/application/jobdescription.aspx?q=qjhgnpfqQd0fmH0sWysTfpjNI9uvVSDICDxRuiq2WsxVuNF84R8XYu2xBW6sgCP%2f5SDJabzVeyeD6TUXWxG3bOrcDOV1U2YC
Posted on: Sat, 31 Aug 2013 12:48:48 +0000
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