The Addison Group is hiring Medical Case Managers for a location - TopicsExpress

The Addison Group is hiring Medical Case Managers for a location in Naperville, IL (Conveniently located off of I-88 tollway and Route 59). The pay is $10/HR. FT and PT positions available. The Medical Case Manager is first point of contact to a client. MCM serves Medical Clients by conducting medical interviews with clients via phone to obtain information requested (and required) by insurance company for the Client application to be fully processed with a decision. Acting as a customer advocate, the MCM ensures a professional, efficient, thorough and accurate interview is completed to meet the needs of the client and company. Duties: •Receives inbound calls from insurance applicants, reviews the case file and completes a medical interview to obtain the required information as designated by the interview system. •Uses a consultative approach supported by medical knowledge and defined policies and procedures to uncover and collect additional critical details (calculated, expanded questioning) regarding conditions, treatment, medication usage, recovery etc. •Acts in compliance with all HIPAA guidelines and standards of care in client interactions. Uses good judgment, tact and compassion to handle the delicacy of exchanging personal health information •Approaches the job with a focus on quality and completing cases each day with the objective to follow policies and procedures consistently while learning and becoming more and more efficient to complete the maximum number of interviews in the shortest possible time. Business casual work environment. A CRIMINAL BACKGROUND CHECK IS NOT A PRE-EMPLOYMENT REQUIREMENT FOR THIS POSITION. Hours: Flexible; 1st shift: 7am-12pm, 2nd shift: 12:30pm-9pm, 3rd Shift: Sat 9pm-6am. Must have knowledge of medical terminology. MA, CNA, LPN, RN or Medical/Experience strongly preferred. Must be able to type 35wpm. To apply email your resume as an attachment with “Medical Case Manager – Naperville” in the subject area to Kelly.Schwerzler@addisongroup

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