Training for BPO/ITes workforce ready for roll out at the University of Nairobi The BPO/ITes industry is set to benefit from high level skills soon as the government is now ready to offer training to students at the Center of Excellence (CoE) set-up at the University of Nairobi. The training is meant to bridge the skills gap prevalent in Kenya outsourcing industry. A breakfast meeting takes place tomorrow, 28th June which aims at appraising industry players on the progress thus far made and next steps needed to roll out programme to students. “Research has revealed that there is a mismatch between what is offered at the universities and what the industry requires. The course is supposed to sharpen the skills level of our students to increase their employability,” says Andrew Lewela, Project Manager, BPO/ITes Kenya ICT Board. The CoE has been developing a curriculum and assessment tool using global standards that is supposed to impart skills for graduates in the BPO/ITes industry. Already 20 trainers of the curriculum have been prepared to teach the courses and 40 students are undergoing training on the pilot phase. The self-sponsored training is expected to be industry driven come the end of the year and 5,000 students are expected to benefit each year. Tomorrow’s meeting aims at enlisting stakeholders support to offer internships and employment to the CoE graduates once they complete training. It will also focus on reviewing and recommending a CoE management structure that incorporates all the relevant stakeholders including academia, industry and government. Students of the 3-month certificate course are expected to get essentials skills in critical thinking, communication, technology, personality skills such as agility and adaptability and attitude. Students require a minimum of form four level certificates to qualify for the course among other criteria.
Posted on: Thu, 27 Jun 2013 11:20:12 +0000
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