VoIP PBX rack. A)The remote KVM (keyboard, video, mouse) switch allows remote control of all of this equipment. You dont have to be physically in the room to manage the system. B)The call center publisher maintains the relationship between the hardware address of each telephone and its telephone number. C)The Unity message system is a voice mail system. D)The ACD (automatic call distribution) server routes calls to a bank of telephones served by a single telephone number. E)The speech to text engine allows callers to speak a persons name and have the call connected to that persons extension. F)The Web pages to phone server runs the display on the telephone. G)911 service matches the telephone number to a location. H)Analog failsafe provides dial tone to a limited number of POTS phones in the event that the system dies. I)Finally, theres a bank of analog lines. Devices like fax machines, credit card readers, and analog modems need to be handled by a traditional analog local loop. They are not supported by the campus backbone system. These units take the analog local loops and convert the data for transmission to the PSTN.
Posted on: Mon, 15 Dec 2014 07:50:31 +0000
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