During today’s Senate Commerce Committee hearing we looked at a practice known as “wireless cramming” -- where phone companies charge consumers’ phone bills for goods and services they never agreed to purchase. What we found is that companies put these bogus small charges on phone bills knowing that consumers don’t always notice them when they’re paying their monthly bills. In fact, some consumers have continued paying these charges for months – or even years – before noticing they were being ripped off. Learn more about this practice in a report I released today on “wireless cramming” and how it is literally costing consumers: commerce.senate.gov/public/index.cfm?p=PressReleases&ContentRecord_id=4c454508-e2f7-4157-a318-8de6faae36d7
Posted on: Wed, 30 Jul 2014 21:33:34 +0000
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