FEROZ KHAN : 9966324195 Email: [email protected] Objective: To Whom It May Concern work in an organization, whereby, my knowledge and skills are effectively and efficiently used and hence contributing on my part in the growth of the organization. Skill Set: To accept reality and adapt accordingly; Ability to work in a group environment; logical reasoning skills; Good Communication skills; Dynamic & Quick learner in situations; Self motivated person; Able to handle multiple assignments and meet deadlines; Good Team Facilitator; Experience Summary: Around 5 years of experience in Mortgage with Bank of America as Team Developer. Education: Bachelor of Commerce MBA (Finance) Professional Synopsis: Organisation Bank of America Continuum Solutions (India) Private LTD. Designation Process Associate Experience (Sep 2008 February 2010) Process: Landsafe Opener: It deals with the foreclosure property, if a customer fails to pay the amount within a given period eg for 90 days, the property comes under foreclosure. Where my role is to find the Borrower name, deeds, mortgages, taxes and key the legal description grade the abstractor of response time in a internal application called title win. Organisation Bank of America Continuum Solutions (India) Private LTD. Designation Team Developer Experience (March 2010 –August 2013) Process: Landsafe Updates: Update product plays an important and intricate role in the foreclosure process. After the pre-foreclosure paperwork is completed the attorney must wait until the 1st legal procedure has been filed. The goal of update is to supply our customer with an accurate product in a timely manner. This workflow step follows the pre-foreclosure report process. After an automated order creation and vendor assignment process the associate review the received search data from an abstractor and creates an updates report that lists all the title changes since the last effective date of changes to current effective date of search. Additional Responsibilities: Generate reports on a weekly basis and give feedback to entire team keeping in mind their productivity parameters, quality scores & adherence. Analyzing all exceptions and cancelled cases to ensure 100% accurate process adherence. Ensuring a high quality, while adhering to the Service Level Agreements. Demonstrate strong work ethics by maintaining confidentiality of information. Milestones & Achievements: Receive Silver Award for Superb Performance for a Quarter with 100% Quality. Received “K Performer Award” couple of times of every year. I was awarded JDI Certificate by Q& CD Team for reducing the time in Production by 51 Hrs per Month. Received appreciation from Manager for helping the team and preparing all excel Reports with in stipulated time. Helped cross function team by processing highest volume of documents with 100% accuracy during Productivity Campaign. Technical Skills: Operating Systems : Windows, DOS Packages : MS-Office – Word, Excel, PowerPoint Typing Speed : 40 wpm Personal Details: Name : Feroz khan Father’s Name : Late. Khaja khan Date of Birth : 13th April, 1983 Gender : Male Marital Status : Married Date: (Feroz Khan)
Posted on: Fri, 13 Sep 2013 08:34:48 +0000