Fascinating post: RM: I don’t see it taking hold much. I think the way that government generally works is to think, think, think, think, and then finally create legislation that brings about some change, and then they ignore their legislation and say okay, we’re finished with that. Then people go and figure out how to game that legislation, and the government doesn’t do anything about it. Whereas if they had a design view of it, they’d say when they passed a bill, that’s just the best idea we’ve got now, we have to go see how it works in practice, and then fix it. That’s just not the mentality. So many government investments in infrastructure get perverted and end up not benefiting the folks they were designed for. The Patent Trademark Office was built to reward people for being innovative so that all Americans might benefit from an innovation culture. Now it has become a vehicle that benefits patent trolls. If government had a design mentality, they would have created the Patent and Trademark Office and said, it’s not going to work the way we had hoped and we’ll tweak it again and again and not feel we have failed. What IDEO would say is, you can’t ever figure out whether something is awesome until it’s used by users. I think that’s the mentality governments are going to have to use to a greater extent.
Posted on: Fri, 12 Dec 2014 20:34:27 +0000
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