I have just spent the last 45 minutes on the phone with an - TopicsExpress



          

I have just spent the last 45 minutes on the phone with an insured. All I wanted to do was find out the options his burned truck had and the address. I got to hear all about the family cemetery, his cousins marriage, the ulcer on his foot that had surgery 2 yrs ago and is now back in addition to the amount of shade the two trees in the front yard use to give his now burned down uninsured house. We always had an ongoing joke at the body shop in California about a customer who brings their car in and you get the WHOLE story! "I was buying socks at wal mart because my last good pair had a hole in the toe and .......etc" That story was NOTHING compared to what I just sat through. Of course, I let the man talk like I was his best friend. Poor thing.
Posted on: Tue, 30 Jul 2013 00:48:16 +0000

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