No one likes to receive unsolicited calls, but cold calling is still a lead generating tool employed by many businesses today. In fact, cold calling prospects is more than just dialling a random number. When Coracall, a global leader in offshore call centre services, must cold call on behalf of a client, agents are prepared with seven golden rules for successful calls. They are: research and learn as much about the group of prospects as possible, prepare and rehearse a script, anticipate objections and prepare responses, get positive and get calling, leave short and to-the point messages if necessary, use the magic rule of three objections before letting the prospect go, and finally keep up the process daily. The more an agent feels comfortable with the seven guides, the better success they may have on behalf of the client.
Posted on: Tue, 17 Sep 2013 08:26:57 +0000
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