Opening for Team Manager - Operations (SSGB certified) at Amazon, Chennai Experience: 6+ yrs (with at least 2 years of people management experience (Hiring, Performance Management, Appraisals, Promotions, and Attrition Management) Education: Any Graduate/PG Industry: Ecommerce/Internet Job description: * The Manager Operations will lead and manage a team of high performing individuals (Direct Management of a team of 20-25), responsible for end to end pricing operations management of retail categories in various Amazon international marketplaces. * The job involves organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production & quality KRAs for this team. * He/she will be the first point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams. * The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. * Other responsibilities also include (but not limited to): - Responsibility for meeting operational and business goals - Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals. - Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc. - Manage and drive staffing plans, cost analysis, schedules, quality initiatives, process change initiatives, projects and other Change/Kaizen initiatives as required - Ensures employees growth & development, set priority, drive motivation & engagement for employees - Ensuring high quality standards for interviewing and hiring employees at all levels of the organization. - Executing specific people programs on coaching and development and team engagement. Desired profile: - SSGB certified - Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. - Has managed critical operational processes, with SLA responsibility. - Possesses analytical, mediation and problem resolution skills. Track record of employee development (emphasis on selection and retention). - Proven track record of taking ownership and driving results - Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. - Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams. - Excellent written and oral communication skills Salary: Upto INR 9 lacs pa Contact details: Mr.Melwin Email - melwintp@amazon Mob# +919884085834
Posted on: Tue, 09 Sep 2014 21:25:01 +0000
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