With the constant changes going on in healthcare, policies, legislation, mergers, doing more with less, extra work, tighter deadlines, how is your mental state? What is your revenue cycle attitude? Are you shriveling or blooming? That mental state, our attitude makes the major difference in handling our daily challenges, short-term and long-term situations. It’s not the event, but how we handle it! I greatly appreciate the services AAHAM members provide. My father passed away the first week in January. I had been his primary caregiver, coordinating hospital visits, Hospice care, then writing his obituary, the celebration of life services program and making the arrangements, not to mention tending his huge organic garden in San Diego. Now, with my mother’s Stage 3 lung cancer diagnosis recently, I am now handling her needs plus all of the estate, too. Addressing our own mortality is never easy and especially that of losing our cherished parents. Sure, there are tougher days than others emotionally, and stronger days than others. Attitude is a choice. And there’s five types of attitudes from which we can “choose.” Optimist: The Can-Do attitude; let’s make things happen Pragmatist: More realistic and practical. (A safe balance for most professionals today) Pessimist: Looks for what could go wrong. Negativist: Focused only the bad, and creates it to happen (even unknowingly). Also known as the “Gloom n’ Doomer” or “Debbie Downer”, and tend to be chronic complainers. Apathetic: Has already given up, and may have an “it’s no use” or “victim” attitude. The good news is you can “upgrade” to a positive outlook anytime! We can also add a third alternative to the mix. Instead of things being only good or bad, there is also neutral’, where “it just is.” This option is helping me handle the rapid changes in my personal life, which also affects my professional life. And just like you, we need to be able to do our jobs; provide stellar service, touch lives in significant ways and keep our balance (or sanity) through it all. A great lesson I learned from my Dad, we’ll all “expire” someday, just like the buds on the rose bush. It’s how we “bloom” and spread the joy to others while we’re here. I hope you choose to bloom! This article was written by By Sheryl Roush, President/CEO of Sparkle Presentations, Inc. Hear Sheryl speak at the Thursday keynote session at the ANI in October.
Posted on: Tue, 03 Jun 2014 22:25:01 +0000
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