Anyone needing a seasonal job? Client Service Professional/Receptionist We look at our client’s lives through tax and find ways to help! H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates in our tax offices nationwide. It is easy to see why so many associates return to H&R Block each year. Some return to earn extra income and others return to grow their career with H&R Block. They are building a future filled with success and doing so at H&R Block, the industry leader. Job Description The Client Service Professional will deliver an outstanding client experience by creating a warm and welcoming first and lasting impression that exceeds the unique needs and preferences of each client. The Client Service Professional is responsible for: · Greeting clients in a personalized, friendly, and inviting manner · Matching clients with the best suited tax professional for their needs · Scheduling clients how they would like to be scheduled · Handling client exits by assuring all current and future needs are met · Maintaining office cleanliness and organization of resources with team members · Other duties as assigned Minimum Qualifications Education: High school diploma or equivalent. Skills and Experience: · Strong customer service skills needed to ensure an outstanding end-to-end client experience. · Ability to perform well under stress while working in a fast-paced environment. · Ability to multi-task. · Strong organizational and time-management skills. · Knowledge of cash registration operations is helpful. · Knowledge and experience with a Windows based computer system preferred. Ready to apply today? 1. Visit hrblock/careers 2. Take a moment to review our values under ‘What We Believe’ 3. Now click on tab ‘Tax Office Jobs’ 4. Now scroll down the page and click on ‘Apply Now’ 5. On this H&R Block Career Gateway page click ‘Search Openings’ link 6. In ‘Tax Office Job Categories’ scroll to find & select ‘Client Services/Receptionist’ role. Also, enter the zip postal code for an office that is convenient to you near work or home and then hit ‘Search’ You must select a distance and a measure BEFORE you hit search. If you have the job Id – please enter it in keyword box at the top and do not select other options. 7. Based on search parameters a list of Client Services/Receptionist jobs will come back for specified zip code. To apply for the desired location, place a check mark to the left of the location, and then click “Apply Now” Please do not apply to multiple locations; we have the ability to edit locations during the interview process. 8. Follow prompts to complete the application process which includes, creating a profile with a personal email address and entering resume information. [If you already have an account, just log in and follow the rest of the steps]
Posted on: Fri, 19 Dec 2014 17:14:29 +0000
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