Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. The company grew from Cincinnati Bell Information Systems and MATRIXX, both subsidiaries of Cincinnati Bell, and AT&T Solutions Customer Care (formerly AT&T American Transtech), which was sold to Cincinnati Bell in 1998; an IPO in August 1998 made it a fully independent company. Since then, Convergys headquarters in Cincinnati, Ohio, has acquired numerous companies. Convergys has approximately 89,000 employees in 70 customer contact centers and other facilities in India, Philippines, Vietnam, Indonesia, United States, Canada, Costa Rica, South America, Europe, the Middle East, Africa, and Asia. transithrconsulting
Posted on: Fri, 14 Mar 2014 08:30:00 +0000
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