Executive Customer Care Job Description: • Negotiating with clients, solving any problems and making sure deadlines are met. • Handling inbounds customers Calls for Sales and support Queries. • Contacting our clients “International corporate small and big firms” to discuss their needs. • Managing the accounts budget and invoicing the client. • Coordination with Sales and Marketing to chalk out strategies and campaigns that meet the client’s policies and budget. • Handling client’s invoices and tax receipts with financial department. • Clearing up the ongoing negotiations and making way for the new ones with clients. Skills: • Tackling obstacles and role playing head-hunter if need be. • Making sure deadlines are met. • Soft spoken and high communication skills. • Negotiating skills and good debater. • Confident, witty and un-irritably persuasive. • Good organizational and time management skills. • High Stamina and ability to handle pressure. Years of Experience: from 1 to 3 years Number of Vacancies: 2 Send your resume to hr@virgotel with Subject: Customer care Location: New Maadi Cairo, Egypt
Posted on: Tue, 16 Dec 2014 15:52:14 +0000
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