Hinduja Global Solutions invites you to join our Premium International Financial Account Customer Satisfaction Representative National Capital Reg - Quezon City, Libis PHP 25,000.00 - 37,000.00 Responsibilities: TOTAL REWARDS & REMUNERATION PACKAGE PHP 25,000 basic monthly salary Comprehensive Pay for Performance Incentive up to PHP 37,000.00 HMO Coverage for employee & dependents Life & Accident Insurance Annual Increase based on performance EXPERIENCE & QUALIFICATIONS Completed at least 2 years in college or equivalent Diploma courses At least completed 1 year and above Customer Care role experience gained from any US Voice account provided that CSAT & NPS are a part of the actual performance metrics. Passion & Drive to provide Excellent Customer Care Service. Good interpersonal skills. Excellent English communication skills. POSITION RESPONSIBILITIES Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue. Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues. Evaluate and analyze account information and recommend tailored solutions to customers. Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services. Site Location: HGS Quezon City Cyberpark Recruitment Site: 86 E. Rodriguez Jr. Avenue, C-5, Brgy. Ugong Norte, Quezon City, Metro Manila 1110, Philippines Please send me your name and contact number at 09186478528 Angelo C. Lacsamana Jr.; HGS Customer Service Representative and HR-Registered Recruiter You may also send me your resume at angelolacsamanajr.teamhgs@gmail
Posted on: Wed, 27 Aug 2014 15:47:08 +0000
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