As most businesses are aware, the current economic conditions in South Africa are only set to get harder as the trade deficit in our current account continues to get bigger and the wealth of the man on the street is further eroded. The underpinning components of our economy: mining, manufacturing and agriculture are continually plagued by socialist activities and are further compromised by frustrating exchange controls that limit our ability to operate more effectively in the global economy. Encouraging much needed and meaningful foreign investment to reverse these conditions is completely overwhelmed by the scale of the economic slough and therefore, any long-term positive change in our economy is still a long way off! Whatever measures are taken to reverse this situation and usher in more prosperous times, it is not going to happen overnight however optimistic your point of view may be, and with this in mind we can be assured of continued and even worsening economic times ahead. On a daily basis, more and more skilled and highly experienced people are entering the job market due to our economic woes, and these people are turning to micro and small enterprises as a means to survive, resulting in more market competition. While this may be good for the consumer it may not be good for your business and depending on how quickly your business can adapt to this effect, will ultimately determine your long-term survivability and success. Service excellence is fast becoming the number one differentiator in terms of business growth and sustainability and monopoly enterprises that feel comfortable in their position need to take special heed of this as smaller enterprises are gaining an ever increasing foothold in the customer base through high levels of service excellence. By better managing your business performance and ensuring high degrees of work accuracy, you will better position your business to provide the service excellence required to keep your customers coming back. Fidelis Software Solutions is a software development and solutions company and our area of expertise is in the provision of business management systems that significantly reduce your costs of doing business and ensure the highest levels of service excellence through better managed business activities. Our products and services have been specifically designed and engineered for this purpose and our flagship product, OraxSDI, is a fully integrated web-based Service Delivery Infrastructure that offers a great deal of highly beneficial functional capability. The system covers most areas of a business’s operational requirements from sales and sales team management; customer relations management; project management; financial and HR & Payroll management to operations process management; online training, inventory management & product catalogues and online ordering etc. The software is highly affordable and will save your business money through its quick return on investment and longer term cost reducing effect. It has been successfully deployed in a number of large and well known South African companies, thus indicating its ability to scale and function well at these levels of business.
Posted on: Wed, 18 Sep 2013 20:19:50 +0000
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