Available Accounts: Customer Service/ Technical Support/Sales: No Experience Required! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Customer Service Accounts: CSR for an Inbound Telco account: Voice, Night Shift You are responsible for handling inbound queries and provide resolutions to issues of wireless mobile phone subscribers, both prepaid and post paid. CSR for Inbound Financial account: Voice, Night Shift You are responsible for answering inbound calls, verifies security, probes the customer/determines the issue/confirms the issue, provides resolution/options/educates the customer/prepares call for internal escalation, documents the interaction and offers additional products/promotions and ends contact/transfers to appropriate party. CSR for Inbound Live Voice Response account: Voice, Night Shift You are responsible for answering incoming calls of current and prospect clients of one of the biggest computer provider and provide necessary solutions to their concerns, route customer calls to the correct department. CSR for an Inbound Telco account: Voice, Day Shift You are responsible for handling inbound queries and provide resolutions to issues of wireless mobile phone subscribers, both prepaid and post paid. CSR for Inbound for Hotel Reservation Account: Voice ,Night Shift You Handle inbound customer service support calls from customers. Cross sell value added services or products offered by the company. Provide consistent, superior service to every customer by utilizing all available tools and resources. CSR for Inbound Airline Reservations Account: Voice, Night Shift You Handle inbound customer service support call from customers. Assists customers in making airline ticket reservations Technical Support Account: TSR for a DSL Internet Connection account: Voice, Night Shift You are responsible for handling basic internet connectivity, emails, wireless, and IP TV issues. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Requirements • At least 18 years old • Must be at least a High School Graduate • With or without call center experience • With good to excellent communication skills • Required language: English ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contact us at 0917 552 0463 Just send your full name and position applying you are applying for (ex, JUAN DELA CRUZ CSR) or send an email to elaroza@excelasiaservices Contact Person: Carina Laroza Walk in applicants will be processed right away ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ OFFICE ADDRESS: 8 Antonio Centre, Venture Street, Madrigal Business Park 2, Alabang Muntinlupa City Salary Package: 15k-25k Basic pay + Allowance + 10% - 20%ND + Monthly incentives + HMO. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ If you are from: Alabang/Laguna: Take the jeepneys going to Zapote. Ask to be dropped off at Alabang Hills. You will see PLDT. That is where Prime St. is. Walk till you see MERALCO. Turn LEFT on VENTURE St. Proceed to the last building on the right and look for ExcelAsia Recruitment. LOOK FOR CARINA LAROZA. Zapote/Las Piñas: Take the jeepneys going to Alabang. Ask to be dropped off at Alabang Hills. You will see PLDT. That is where Prime St. is. Walk till you see MERALCO. Turn LEFT on VENTURE St. Proceed to the last building on the right and look for ExcelAsia Recruitment. LOOK FOR CARINA LAROZA. Cavite (via Daang Hari): Ask to be dropped off at Alabang Hills. You will see PLDT. That is where Prime St. is. Walk till you see MERALCO. Turn LEFT on VENTURE St. Proceed to the last building on the right and look for ExcelAsia Recruitment. LOOK FOR CARINA LAROZA.
Posted on: Tue, 15 Jul 2014 06:59:31 +0000
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