Card Risk Officer-Omani National Location: Oman Job Description: Position Summary: •Banking Assistant should be responsible for timely processing of Visa/Master Card Disputes, Cards dispute Settlement, and Reconciliation of issuer Visa/Master and ATM acquirer/Issuer Chargeback Accounts within Card Operations. Core Responsibilities: •Responsible for Timely processing of Visa/Master Card disputes, Cards Settlement, Reconciliation of Visa/aster Card/ATM Chargeback Accounts within Card Operations, ensue adhering with MasterCard dispute time frame and internal TAT as per SLA. •Accuracy of processing Retrieval requests/ Chargebacks/ rep-resentments/ Pre-compliance/ Compliance/ Pre arbitration/ Fraud reporting and quarter statistic reporting to MasterCard and CBO. •Ensure various Central Bank/Visa/Master Card regulated deadlines are adhered to while handling cardholder’s disputes. •Reporting fraud cases timely to SAFA in monthly basis. •reporting Quarter MasterCard report to master card via MC connect. •Constant update, review and act on chargeback process cycles. •Constant update MIS and Chargeback registers. •Deliver quality service to both internal and external customers in accordance with agreed service standards. •Ensure that no financial losses are incurred due to Operational lapses through adherence to Visa Intl/Master Intl/Central Bank guidelines, adherence tom Bank’s Operational procedures including reconciliation of Charge accounts. Desired Profile •High diploma or Bachelor Degree in Accounting, Finance •Banking Domain Knowledge •2 to 3 years’ experience in credit card operation in reputable organization •Hands on experience in handling credit card operation •Excellent knowledge and understanding of credit card operations •Excellent understanding of Visa and MasterCard Settlement reports •4 to 6 Years’ Experience in handling visa/Mc Chargeback , Transaction monitoring •Strong knowledge about different Cards processing. •Excellent knowledge of CBO/Visa / MasterCard, international Operating Regulations, Compliance and regulatory framework. •Proficiency in computer Knowledge. •Excel and presentations skills •Reporting skills •Fraud management short courses •Writing skills •Solving problems Knowledgeable in Card payment related courses such as: •Transaction process overview •Clearing and settlement •Global risk management •Principle of fraud management of issuer and acquiring •Efficient chargeback process workshop •Efficient chargeback arbitration and compliance •online authorization, EMV chip implementation...ect”
Posted on: Tue, 27 Aug 2013 07:30:11 +0000
Trending Topics
Recently Viewed Topics
© 2015