Got a reply from Carefresh: Hi Larry, Were very sorry for how long you have been waiting to hear back from us. We took the time to look deep into your concerns. First, thank you so much for caring and telling us how important good care is for bunnies and other furry friends. We have been caring for small animals for almost thirty years and believe in helping them live long, healthy and happy lives. Second, you have asked many really good questions and, after checking all the facts with vets and rabbit experts we believe we have good, safe news for you. The good news is that the new CareFRESH is completely and totally safe for your bunnies. The baking soda that exists is not in powder form and can’t be eaten or even inhaled. It sits inside the paper. The dust some of you saw is due to the paper, which can be a little dusty sometimes and the dust can collect at the bottom of the bag. You probably still have questions about baking powder, so we can help you find the original CareFRESH online or in stores near you or we will send some to you right away. Please send us your address via direct message, or call us at 360-734-7415 ext: 3031. We will be happy to get details on your situation and help you out. We also want you all to know that we did our homework and talked with a lot of CareFRESH friends and experts before we changed our odor control. After seeing your concerns we went back and checked our notes and baking soda was seen as a positive. We deeply apologize for any inconvenience we may have caused. We value your trust, if you would like to discuss further please send us a private Facebook message and we can direct you to the right person. Many many thank yous to everyone for speaking up!
Posted on: Sat, 20 Dec 2014 23:06:29 +0000
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