: We are looking for Heavy Equipment Parts Sales and Service Representative Experience in sales, particularly in heavy equipment, Product knowledge of Heavy Equipment including: Komatsu, Nissan Diesel , International, Fleetguard Palfinger, Link Belt and Ingersoll Rand to do this Essential Duties & Responsibilities : 1. Define parts and service sales opportunities in Qatar in order to realize the annual budget 2. Conduct outdoor parts and service sales 3. Prepare quotations for customers, follow up on sales, process orders and organize parts delivery and payments 4. Support credit control by tracking and collecting customer receivables 5. Acquire customer information and establish a customer database 6. Establish a visit plan and schedule ongoing, systematic visits with customers 7. Conduct regular visits to customers’ job site / field to inspect machines and leverage parts and service sales opportunities by offering reliable solutions to customers’ requirements. 8. Promote promotional products and campaigns. 9. Feed the Sales, Parts and Service department. 10. Complete a technical report on machines inspected in the field 11. Deliver parts when necessary 12. Update KPIs and DMS system related to visits etc. 13. Undertake additional related responsibilities as required. Skills • Experience in sales, particularly in heavy equipment • Product knowledge of Heavy Equipment including: Komatsu, Nissan Diesel, International, Fleetguard Palfinger, Link Belt and IR. • Customer service principles and practices • Knowledge of the workshop and parts stock • Good communication skills – verbal and written • Ability to analyze and solve problems • Attention to details and good listening skills • Ability to collect information/data and process customer orders
Posted on: Sun, 16 Nov 2014 14:36:43 +0000