FOR MORE New Business Ideas PLS VISIT: newbideas/ 100+ NEW BUSINESS IDEAS.ABSOLUTELY FREE SERVICE AN IDEA CAN CHANGE YOUR WHOLE LIFE ! MANTHRAS FOR BUSINESS SUCCESS 1. Change the face and heart of customers! Place yourself in the place of the customers. That is, just think if you were in that situation what you will expect and give that to your customers. Such an act of yours will surely satisfy your customers. What more is needed for successful business except satisfied customers. Satisfied customers are the backbones of any business. 2. Let the customers know your care and concern for them. Even if you get a small benefit or even no benefit at all now, don’t misbehave. On the contrary, he must get the feeling that you are concerned about him and you are very happy that he came to you. Such attitude will be beneficial to you in the sense that the person will come to you with a big business deal later. 3. Let your depression be your own and let it not affect your business. If you are in a depressed mood, take care, let the customers do not feel that.Otherwise, it will destroy the very foundation of your business. Now if you are in a very depressed or dejected mood, it is better for you to give a day’s holiday. It will save you from a permanent shut down of your business. 4. Let you be a man of words and a man of deeds in business If you assure anything to your customers you must do it for them. Remember, cheating is worse than beating. It is natural that in business, you can’t keep all your promises. In such situations it is better for you to tell every thing to your customers and apologize and if needed give compensation to them. But remember let it will not be repeated. This is the only way to get customer satisfaction. Even ads worth crores will fail before this. 5. Be honey tongued Don’t be miserly in the use of sweet words. (over sweetness may create the impression of empty words) Even if you disagree with a customer, be polite and use only good words. The use of bad words and the show of impoliteness to your customers will create irreparable loss to your business. 6. Let honesty and humility be your strength. Be honest and straight forward to your customers. Let humility be your hallmark. Even large scale car producers inform their customers of the minor faults of the cars and mend them free of cost. This is meant to get customer satisfaction and customer support. If the customers detect your honesty and humility, no power on earth can hinder the leap of your business. 7. Diagnose the disease and give prompt remedy. If your service fail to get customer’s satisfaction, find out the reasons for the dissatisfaction as soon as possible and you must solve that as early as possible otherwise it will adversely affect your business. It is notable that even the great retailers are in the habit of recording and observing the day today dealings of their mall. 8. Improve … improve… and improve again and again ! Now you may be giving good services but you must try to improve the quality of your business. If you try earnestly to improve your business second by second no enemy can touch you. Try to know the opinion of your customers and change your ways to get their full satisfaction. This is the golden ladder to reach the sky soaring citadels of business success. 9. Let your ads tell about qualities and peculiarities of yours only. When you give ads you must take care to make the name of your firm firmly rooted in the hearts of the people. Moreover emphasise that point which you only gives or you only can give. If there is no such things, you must find out such a one. Quality, reduced price, more warranty, homely atmosphere, cash return for the dissatisfied etc. can be sighted as your own. If this proves to be what people long for, the ad will change your business in a remarkable way. If we give importance to that aspect which people dislike it will adversely affect the business. Tata’s ad for nano car can be taken as an example. It was advertised as the cheapest car. But if the ad stressed the milage, convenience for daily use and parking. The story of its sale would have been different. Even if the company increased its price it would not have affected its sale. 10.Time is precious This is the time of speed. Man has no time even to stand and stare. In this situation if the customer is forced to wait to get your service, they will go after other prompt service providers. So if a service can be rendered in 5 seconds don’t take 5.01 seconds. A sleepy salesman is enough to do harm to your business. So be careful here. 11.Harsh words must be met with smiles Don’t use bitter words against those who come to you to complain in connection with your product or your service. Meet him with a smile. Hear the complaint patiently. Use only polite words. If his complaint is genuine, solve it by all means. If it is not genuine try to convey it to him in a polite way. Strong arguments on your part will prove to be fatal to your business. On the other hand good words and adjusting nature will influence your business favorably. 12. Love your neighbour as you love yourself Let you be in the good books of your neighbours. Warm relations with you neighbours is essential. For, customers are in the habit of giving undue importance to their recommendations. It is said that the detergent that can remove the black spot created by the remarks of your neighbours is costlier than gold. 13. Let good remembrance and dreams be your fellow traveller. When you are in a dejected mood, forget the present for a while and think about your good old days or about your good prospects. This will help you to regain your good mood. 14. Find out your strengths and weaknesses Every one has his own strengths and weaknesses. Find out your strength and use it for the benefits of your business. At the same time find out your weakness and overcome it through hard work. 15. If you can consider the customer as a VIP, you can become a VVIP! People from many status of society may reach before you in the guise of customers. It will not be easy to detect them with the help apparel or manners. So it is better to give VIP treatment to all the customers. In this way you can satisfy the VIP customers. More than that the non- VIP customers will be more satisfied in getting VIP treatment and it will be a boon to you. There is no doubt that the businessman who considers his customers as VIPs will become a VVIP soon. 16. Create the image of reduced price There is no one who doesn’t like reduced price. So it is better for you to reduce the price of one or two items- Give maximum reduction (without taking any profit) This act of yours will bring a good image and moreover the customers who come to buy the above items will buy other items as well so you will get profit through that. 17. Strict economic discipline The villain that worked behind all business losers is none other than economic indiscipline. Economic discipline means not merely a tactful keeping away from borrowers only but a good-bye to all your spend thrifting nature. Those who can’t distinguish between necessity and luxury must keep away from business. 18.Your business is your child Consider your business as your favourite child. Always think about it. Though there are many to look after your business your supervision is essential. Its working and policies must have the stamp of yours. If you fail to take right decision at the right time it will lead to the collapse of your business. But if you consider your business as your own child you will not take a wrong decision. 18. Don’t be a party to corruption............but! This is an age of corruption. So it is not easy to keep away from corruption as far as a business man is concerned. Anyway try to be in the good book of authorities otherwise it will be a perpetual headache to your business. 20. Even recession can be made an opportunity Business people are always sceptical about economic depression and recession but a clever businessman can find out opportunities even in this. During such times he can go after cheap items instead of highly priced branded items and can make good profit. When star hotel business collapses one can go after traditional tea shops . 21. Only a good lover can become a good businessman If you can’t love your business or at least try to love you can never become a good businessman .Your love and concern for your business will make you a successful businessman. So before starting a business assess your love and concern for it.
Posted on: Mon, 17 Jun 2013 06:27:37 +0000
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