Dear Friends >> > >> > We all to us know that this time is very difficult for our service >> business due to company policy and company person support. Our Service >> Manager is supporting only his personal profit making service centre. >> > >> > So I think we are dissatisfied with below points:- >> > >> > 1. Spares Parts Price excess increase for company revenue. >> > >> > 2. RMA defective parts debited full amount . >> > >> > 3. PWC compliance Audit debit unlimited. >> > >> > 4. Balance Confirmation wrong process >> > >> > 5. ESG (Excellence Service Guide) now became Exchange Service >> Guide. >> > >> > 6. Enhancement Project increase expenses only. >> > >> > 7. OW amount deposit for weekly closing it is very difficult for >> us. >> > >> > 8. Call amount rejection with Tax amount. >> > >> > 9. Evaluation criteria always change without any information. >> > >> > 10. Refurbished PBA part increase RRR/Deviation >> > >> > 11. Forcefully call closed by branch. >> > >> > Please share any more other issue with us and give your feedback with >> agree or disagree. Becoz our Company persons are not supporting to us. >> You >> all are know that our Service manager create new CSP replaced with FSC >> and >> give this CSP to a old bad performer ESC with personal profit and all >> time >> follow up them, but result is ZERO and New CSP also a bad performer from >> last 4 month. >> > >> > One more thing that our Service manager is not visiting properly to our >> area and his tour days is always Friday and he goes to his home Kolkata >> afternoon. Dealers and Distributors are also dissatisfied with Service. >> > >> > So you can change the current picture and raise your voice with mail >> support. We will go to strike if the current scenario will not change. We >> are also request to Service association to raise our voice to Top >> management. Kindly revert and don’t submit your balance confirmation and >> Invoice and don’t close any call for branch person instruction. >> > >> > Yours >> > >> > Self Support Team
Posted on: Fri, 28 Nov 2014 07:56:34 +0000
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