...The Consumer Protection Act (No. 68 of 2008) (CPA)1 aims to protect and develop the social and economic welfare of consumers, in particular potentially vulnerable consumers.2 It applies to all transactions in South Africa that involve the supply of goods or services,3 unless exempted.4 The definition of a consumer includes a patient.5 Despite its noble objectives the application of the Act to the health care sector creates practical challenges and uncertainties. Health care establishments and practitioners must ensure that they comply with the CPAs onerous and stringent requirements. The CPA establishes eight fundamental consumer rights: right to equality in the consumer market;6 privacy;7 choice;8 disclosure and information;9 fair and responsible marketing;10 fair and honest dealing;11 fair, just and reasonable terms and conditions;12 fair value, good quality and safety;13 and the right to hold the supplier accountable to consumers.... extract from The Consumer Protection Act: No fault liability of health care providers by M Nöthling Slabbert; Michael S Pepper - South African Medical Journal. vol.101 no.11 ONLY 7 DAYS TO GO BEFORE BOOKINGS CLOSE! Event : 1 Day Leadership Conference Theme: Ethical-Legal Considerations for Nurse Leaders Date: 15 August 2014 Venue: Blue Waters Hotel, Durban Time: 08h00 -15h30 RSVP : helborr@iafrica See you there!
Posted on: Wed, 30 Jul 2014 01:43:04 +0000
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